3G
Camping Retreat

Help Command Center

This page is your on-site support guide for 3G-Camping Retreat. If something comes up during your stay, start here and follow the path below.

Tribe Leaders: Start with the walkie-talkie ↓
start local • use the radio • escalate only if needed

Walkie-Talkie 101 • Local Communications

Are you the Tribe Leader? Congrats 🎉 You’re the lucky soul entrusted with a super-duper important walkie-talkie. No, it doesn’t get Netflix — but it does keep you connected with your tribe and our fabulous 3G-Camping Retreat property team.

Purpose

This radio is for communication between you, your tribe, and us — the dream team at 3G-Camping Retreat. Keep it practical and professional so messages stay clear and helpful.
Prank calls are best saved for campfire stories.

Keep It Safe

We like our radios like we like our camping gear — in one piece. Please return it in the same condition you received it.
If a radio goes missing or comes back broken, there’s a $60 “Oops, My Bad” fee.

Battery Life

Your walkie-talkie has the stamina of a caffeinated squirrel: 24–48 hours depending on use.
If you hear a low-battery alert, don’t panic. Switch to Channel 8 and ask us for a fresh one.

Low battery? → Channel 8

Channel 8 Is Great

You’ll usually find us hanging out on Channel 8. If we’re not there (probably out wrestling Bigfoot), we’ll make sure you know the best way to reach us.

Extras & Additional Radios

Need more radios? We’ve got you — availability permitting. Just remember: every radio lent out is a radio that must be returned at the end of your stay.

Channel 8 Support • Your Direct Line

Channel 8 is your lifeline. If you need assistance, clarification, or a fresh battery, this is where you reach the 3G-Camping team directly.

When to Use Channel 8

Use Channel 8 for questions, help requests, battery swaps, or anything that affects your stay.

If We’re Not Answering

Sometimes we’re out on the property handling things hands-on. If we miss you, we’ll provide alternate instructions as quickly as possible.

Battery Problems

Hear a low-battery alert? Don’t wait. Switch to Channel 8 and ask for a replacement.

Channel 8 = fastest fix

Good Radio Etiquette

Keep messages clear, brief, and respectful so everyone gets help quickly.

Gate Signage Phone • Backup Contact

When radios or cell service act weird (nature gonna nature), your next best option is right at the entrance.

Where to Look

Check the blue & red gate signage at the property entrance. The phone number listed there is the most reliable direct contact.

When to Use This

Use gate signage contact if radio communication is unavailable or you’re arriving and need immediate guidance.

Pro Tip

If cell signal is weak, try stepping into open areas near the gate before assuming the number isn’t working.

Hipcamp Options • Digital Backup

Hipcamp is a helpful backup channel — just remember, it’s not always instant out here.

How to Reach Us

You can message us through the Hipcamp app or via the Hipcamp website.

Response Expectations

Due to terrain, weather, and signal strength, responses may be delayed compared to radio contact.

Best Practice

For urgent or time-sensitive needs, always try the walkie-talkie or gate signage first.

Network-Level Help • Green Grass Grove & The Mushroom Network

3G-Camping Retreat is part of a larger ecosystem. Some questions don’t live at the campsite — they live at the network level under The Mushroom Network, LLC. That’s where the resources below come in.

How Network-Level Support Works

The Mushroom Network, LLC operates multiple brands and divisions. When a question extends beyond on-site camping logistics, it is handled through one of the network help centers below.

Green Grass Grove Help Center

Green Grass Grove handles land-based, cultivation, and farm-related topics, including:
• 3G-Mosses & 3G-Lichens
• 3G-Nursery plants & soil systems
• Greenhouse operations & composting
• Seasonal availability & land stewardship

Education & Research Topics

Questions involving learning materials, documentation, research projects, experiments, or ecosystem-based education should route through Green Grass Grove first.

The Mushroom Network Help Hub

For account-level, platform-wide, or cross-brand questions involving multiple divisions, digital access, or general support, use The Mushroom Network’s main Help Center.

What These Do Not Handle

On-site camping issues such as arrival, radios, gate access, or immediate stay concerns should remain with 3G-Camping Retreat support.

The Bigger Picture

Green Grass Grove and 3G-Camping Retreat are both divisions of The Mushroom Network, LLC. Network-level help centers exist to make sure your question reaches the right team without unnecessary back-and-forth.

→ Visit Green Grass Grove Help Center
→ Visit The Mushroom Network Help Hub

Fast FAQ • Real Questions, Real Answers

What’s the fastest way to get help during my stay?

The walkie-talkie on Channel 8. Always start there. It’s the quickest and most reliable option on the property.

Who should contact support?

The Tribe Leader should be the primary point of contact whenever possible. This keeps communication clear and prevents crossed signals.

What if my walkie-talkie battery dies?

Switch to Channel 8 and request a replacement. Don’t wait until it’s fully dead — early swaps keep things smooth.

What if I can’t reach anyone on the radio?

Check the phone number listed on the blue & red gate signage. That’s your next best option if radio communication fails.

Can I rely on cell service?

Cell service varies based on weather, terrain, and carrier. Treat it as a convenience, not a guarantee.

What questions should NOT go through campsite support?

Billing issues, nursery products, mosses, lichens, farm operations, or research-related questions should go through Green Grass Grove.

What if my question involves multiple 3G brands?

If it crosses camping, nursery, mosses, or education, Green Grass Grove is the correct starting point. They route things internally as needed.

Is 3G-Camping Retreat its own company?

3G-Camping Retreat is a division of The Mushroom Network, LLC, alongside Green Grass Grove and other network projects.

What should I do in an urgent situation?

Use the walkie-talkie immediately. If needed, escalate via gate signage phone contact. Do not rely on app messaging for urgent needs.